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2023 Guide: How to fix 'Unfortunately, Google App has Stopped'?

By Adela D. Louie, Last updated: January 5, 2023

Have you ever experienced that when you are actually using an application on your Android device, you suddenly get an error message that says “unfortunately, google app has stopped working”? This is kind of irritating right?

Well actually, getting the error message “unfortunately google apps has stopped working” is one of the most common errors that we can experience in our Android device or any other devices.

This usually happens when you are actually in the middle of doing something using a certain application on your Android device. And because of this error, that application will be forced to stop working which will interrupt on the things that you are doing at that moment.

Never worry because we have here some solutions that you can do for you to be able to fix this error that you are receiving. All you have to do is to keep on reading this article and we will assure you that the error message “unfortunately google app has stopped” will be able to disappear on your Android device.

Part 1: What Are The Cause Why Google App Has Stopped Working?Part 2: How To Fix “Unfortunately Google App Has Stopped” on Android DevicePart 3: Conclusion

Part 1: What Are The Cause Why Google App Has Stopped Working?

The error message that you are getting “unfortunately google app has stopped working” can actually be because of several reasons. It is a must that you understand that this type of error is not an App or an Apps particular and can also occur to any apps that you have on your Android device.

The reason as to why you are actually getting this type of error on your Android device may include the following. This may actually because of a data crash.

This happens when a certain application on your Android device, or an OS or a software is not working properly as it was before. This can usually happen when there is an improper connection on both your Wi-Fi or your Bluetooth.

This can also happen when you have some corrupted files on your Android device such as your cache files or the application’s cache files. Or it is because that these files were not able to clean for a long time.

Another possible reason is that the application was not installed properly or it was not actually installed completely when you downloaded it that is why you are getting an error message or the reason why the app is crashing and not working.

Aside from all the reasons that we have listed above, there can also be another reason as to why to are getting an error message that a google app has stopped working. But, whatever the reason is, we have a solution for you to fix this.

Google Stop

Part 2: How To Fix “Unfortunately Google App Has Stopped” on Android Device

The solutions that we are going to show you below can actually be used to any Android device that you have which includes Samsung, HTC, Sony, Huawei, LG, Motorola, and more.

These solutions will surely fix the error message “unfortunately google app has stopped working” but you have to keep in mind that the settings of your Android device that you have may vary and with that, it may differ from one phone to another.

Solution 1: Soft Reset Your Android Device

This is actually the very first one that you should do when troubleshooting something on your mobile device. Doing a soft reset on your Android device is actually just simply restarting it.

This is considered to be one of the most effective solutions and the very first thing that you should do. All you have to do is to switch off your Android device and then leave it for at least 20 seconds. After that, turn it back on and then go ahead and try if the error still persists to show.

Keep in mind that you must turn off your mobile device on a regular basis for at least a few minutes. Doing this will help you get rid of any issues away from your Android device such as the Google app stopped working.

Solution 2: Fixing The Issue By Clearing App Data And App Cache

Clearing the application data and its cache is also considered as one of the best solutions that you can do for error like this. This is because, over the time that you are using a certain app, data and cache of that app will surely pile up.

That is why we recommend that you to also clean your app cache and app data on a regular basis. Now, here is a guide for you on how to clean your app data and your app cache.

  • Step 1: Go ahead and launch the “Settings” of your Android device.
  • Step 2: After that, go ahead and tap on the “Apps” option.
  • Step 3: And then go ahead and simply swipe going to the left until you see “All”
  • Step 4: And after that, go ahead and scroll down to the application that you are having trouble with the error message.
  • Step 5: Once that you have found the application, go ahead and tap on “Clear Data” and “Clear Cache” on your screen.

After doing all the steps in cleaning your app cache and app data, go ahead and launch the app. Check if you still receive the error message. If so, then go ahead and go try the other solutions that we have.

Android Google App Not Working

Solution 3: Uninstall The Google App Update

Another thing that you can do for you to fix the error in using any of your Google apps is to have its update uninstalled. Now, for you to do this, go ahead and follow the simple steps below.

  • Step 1: Go ahead and open “Settings” on your Android device.
  • Step 2: After that, go ahead and tap on “Applications”.
  • Step 3: And then, choose “Application Manager”.
  • Step 4: Then you will be able to see all the apps that you have on your Android device.
  • Step 5: From the list of applications, go ahead and locate the Google App where you are seeing the error message. If you were not able to see that application from that list, just go ahead and simply tap on the three-dot icon located at the top of your screen and go to System Apps.
  • Step 6: After that, go ahead and tap on the Google App.
  • Step 7: Then, go ahead and tap on the “Uninstall Update” button.
  • Step 8: Once that you are done with all the process, go ahead and have your Android device restarted.
  • Step 9: Once that your Android device is fully back on, go ahead and launch the Google Application that you chose earlier and see if the error still exists.

Solution 4: Uninstall and Re-Install The Google App That Has the Error Message

In some cases, if the Google App that you are having trouble with is not a built-in app then you can go ahead and try to have it uninstalled and re-installed afterward. For you to do this, go ahead and follow the steps below.

  • Step 1: Go ahead and launch the Google Play Store app on your Android device.
  • Step 2: After that, go ahead and then tap on the three horizontal line located at the upper left corner of your screen.
  • Step 3: A menu will then appear on your screen. From that menu, go ahead and choose “My Apps” option.
  • Step 4: And then, you will be able to see all the apps that you have download from your Google Play Store. And from that list go ahead and locate the app that you are having trouble with.
  • Step 5: Once that you have chosen the application, go ahead and tap on “Uninstall”. Then the app will be removed from your Android device.
  • Step 6: After that, go ahead and install the app that you have uninstalled earlier.
  • Step 7: Once that you have re-installed the app, go ahead and launch it and see whether the problem still occurs.
NOTE:

If the application that you are having trouble with is a built-in application, then there is no way that you can uninstall it. So just go ahead and skip this solution instead.

Solution 5: Have Your Android Device Into Safe Mode

Here, we are going to try to find out if there is a third-party application that is making all this problem. In order for you to do this, you have to put your Android device into safe mode.

Doing this will actually disable all the third-party application that you have on your Android device. In case that the reason as to why you are getting an error is because of a third-party application, then this would actually show up when your Android device is in safe mode. Now here is how to do this.

  • Step 1: Go ahead and turn off your Android device.
  • Step 2: After that, go ahead and press and hold the Power button until the device lightens up.
  • Step 3: Once that you see the logo of your Android device, release the power button and then immediately press the and hold the Volume down button until such time that your device is done restarting.
  • Step 4: You will be able to see “Safe Mode” on your screen which is located at the left corner of your screen. Once that you see that, go ahead and release the volume down button.

Solution 6: Have Your Android Device Updated

Having your Android device updated will get rid of the error message “unfortunately Google app has stopped working”. If you have not updated your Android device for a very long time, then do it now.

This solution will normally get rid of any error that their Android device has. Here is how you can update the OS of your Android device.

  • Step 1: On your Android device, go ahead and launch “Settings”.
  • Step 2: Then after that, go ahead and tap on “About Phone”.
  • Step 3: And then, tap on the “About Device” option that you see on your screen.
  • Step 4: And then select “System Update”.
  • Step 5: Now, once that you have found out that there is an available update, then go ahead and do so. And once that the update is complete, go ahead and choose the Google App where you are seeing the error message.

Solution 7: Last Resort – Do A Factory Reset

Now this solution would be the last resort if the other solutions that we provided did not work. But, please make sure that you have backed up all the important data on your Android device because this method will actually remove all the data that you have. Now, here is how you can do a factory reset on your Android device.

  • Step 1: Launch “Settings” on your Android device.
  • Step 2: After that, go ahead and choose “Backup and Reset”.
  • Step 3: And then, go ahead and tap on the “Factory Data Reset” option and then choose “Reset Device”.
  • Step 4: After that, go ahead and tap on the “Erase Everything” option for you to start resetting your Android device.

Once that the factory reset process is done, your Android device will actually automatically reboot. And once that your Android device is turned on, go ahead and try to launch the application where you are getting the error message.

This way, you will be able to see if the message “unfortunately google app has stopped” is gone on your screen when accessing the application.

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Part 3: Conclusion

If this kind of problems actually happens to you, then there is actually some trouble with your Android device. However, we have managed to look for solutions for all of you.

The solutions that we have mentioned above will actually solve the problem. But you have to keep in mind that the solution that you are going to use will depend on the Android device that you have.

So what we recommend is for you to try the solutions and see which one will work on your Android device.

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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