WhatsApp or WhatsApp Messenger is a popular mobile messaging application owned by Facebook which enables users to exchange messages anywhere in the world. Here is also an article about Facebook archived and unarchived messages. If you are interested, you can have a look at it.
Sometimes, users will encounter the WhatsApp unavailable problem which is caused by a number of factors. This guide will show you how to resolve WhatsApp unavailable status specific to the scenario you have experienced.
Part 1. What Causes WhatsApp Unavailable StatusPart 2. How To Resolve WhatsApp Unavailable Status
Part 1. What Causes WhatsApp Unavailable Status
Here are some of the scenarios that possibly cause the WhatsApp unavailable status. Also, WhatsApp calling is unavailable for video or audio.
- WhatsApp becomes unavailable when it is banned in certain locations.
- You or your contact is not connected to the network or Internet.
- You are being blocked on your contact’s phone or in WhatsApp.
- You or your contact has not updated the WhatsApp application.
- There is a problem with the WhatsApp server.
- Do Not Disturb mode is enabled on the mobile phone.
- The internet connection or firewall has blocked WhatsApp.
- Your mobile number is blocked by your contact.
- You are blocked in WhatsApp by the contact.
Part 2. How To Resolve WhatsApp Unavailable Status
If you encounter the error on WhatsApp Unavailable status, follow the steps to resolve it depends on the specific scenario.
Method #1. Connect to the Internet Properly
Scenario: You or your contact is not connected to the network or Internet.
How to connect to the internet using a Wi-Fi connection or a mobile data connection:
- Step 01: On your mobile phone, go to Settings.
- Step 02: Go to Sim cards & mobile networks, or Connections > Data Usage, or More > Mobile Networks.
- Step 03: Go to Wireless & Networks or Wi-Fi. (If you want to connect to mobile data, tap the Mobile data slider to switch it on)
- Step 04: Select a wireless network from the results.
- Step 05: Type in the network password when prompted.
- Step 06: Tap on the Connect button.
Method #2. Check If You're Blocked
Scenario:You have been blocked from the contact's phone, so you cannot call the number and you will see that WhatsApp is unavailable.
If this is accidental, you can request your contact to unblock your number. How to know if you're blocked? To know this, send a message to that person and see if it is delivered. If it not delivered (only shows one checkmark), then probably you have been blocked. You will also know that you are blocked in WhatsApp if you encounter an error and cannot add the contact to a group.
If the message is delivered but the WhatsApp is still unavailable, check other methods.
Method #3. Update WhatsApp to the Latest Version
Scenario: You or your contact has not updated the WhatsApp application.
If you're confirm that you're not blocked, but WhatsApp is still unavailable, check if your WhatsApp is not updated to the latest version. To update WhatsApp, here are the steps:
- Step 01: On your phone, launch the Google Play Store or App Store.
- Step 02: Search for WhatsApp Messenger and tap it.
- Step 03: Tap on the Update button. Updates will then be downloaded and installed on the mobile phone.
Method #4. Contact WhatsApp Team
Scenario: There is a problem with the WhatsApp server.
Why is my WhatsApp saying temporarily unavailable? This may indicate a temporary issue with the WhatsApp servers. Try contact WhatsApp Support on its website or on the WhatsApp settings.
- Step 01: On your mobile phone, open WhatsApp.
- Step 02: Tap on the Menu icon - the three dots located on the upper right of the screen.
- Step 03: Select Settings.
- Step 04: Tap on Help.
- Step 05: Tap on Contact us.
Method #5. Disable Do Not Disturb Mode
Scenario: Do Not Disturb mode is enabled on the mobile phone.
For iPhone:
- Step 01: Go to the Settings app on your phone.
- Step 02: Tap on Sounds.
- Step 03: Set the Do Not Disturb mode to off.
For Android:
- Go to the Setting app.
- Find Notifications > Do Not Disturb.
- Then tap Turn off now.
Method #6. Switch Network Connection
Scenario: The Wi-Fi connection or firewall is blocking WhatsApp.
WhatsApp calling is unavailable on some Wi-Fi or mobile networks. It may be blocked or not configured properly. To resolve this, follow the steps below:
- Step 01: Close WhatsApp (if opened).
- Step 02: Switch off the Wi-Fi network or mobile data connection.
If you are currently using a mobile data connection, turn it off and connect to the Wi-Fi network. If you're connected to the mobile data, then switch it to a Wi-Fi network.
An alternative is to access mobile data or Wi-Fi in Quick Settings:
- Step 01: Swipe down from the top of the screen to display the quick settings.
- Step 02: Tap on the Wi-Fi or mobile data icon to switch it to on or off.
Method #7. Clear WhatsApp Cache
Scenario: When none of the above solutions work, you can try clear the WhatsApp cache.
On your Android phone, go to Settings > Apps > WhatsApp > Storage & Cache > Clear Cache.
If you want clear WhatsApp cache on your iPhone, you need to delete the WhatsApp. So it is best to make a backuo before you remove the WhatsApp app for clearing cache.
People Also Read4 Ways to Fix WhatsApp Voice/Video Call No Sound [2024 Updated]Top 5 Ways! How to Fix WhatsApp Not Responding in 2024
WhatsApp is an important mobile application used mostly by people to chat messages, share documents and media files and make calls in video or audio. To prevent data from missing, you can use tools to transfer WhatsApp on your iPhone.
But sometimes users will encounter an issue such as WhatsApp becomes unavailable. This includes WhatsApp calling in audio and video. To resolve this problem, follow the step-by-step instructions detailed in this article.
/