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How to Find and Recover Missing or Deleted Files

By Adela D. Louie, Last updated: September 21, 2020

Do you want to Find and restore missing or deleted files? Have you ever experienced these situations? You open up your phone go to your gallery to find a photo of you and your friends and then not being able to find it? Or this. You downloaded a very important document you need for work and then you go look for it only to find it missing? What happened? Where did they go? Is there any way of getting them back.


Missing files is actually a very common phenomenon for iPhone users. A very common and painful problem. If you have ever been in this situation then you know exactly how much a pain losing files is. Anything on your phone can go missing. Photos, videos, audios, messages, notes, call history, contacts, etc. Data loss will be one of the worst things you will ever experience as an iOS device user.

Why does this happen and how?

There are actually a lot of things that can cause your files to become missing. Here are some of them.

  1. Human error – this is the most common reason behind data loss of iOS devices. For example, accidentally deleting a file. Recovering the wrong backup file on your device.
  2. Physical damage – physical damage has claimed the lives of lots and lots of iOS devices. Dropping your device may be a reason, or dropping it into a container of water, or accidentally making your device wet. Without proper protection, your phone shall suffer both outside and in. Make sure your device is always safe.
  3. Theft – getting your device stolen could also be a reason.
  4. iOS update – updating your iOS could also be another factor. Worse is when there is an iOS update failure.
  5. Disconnection or power failure. Replacing your battery could also lead to data loss.
  6. Factory reset – reverting your device to its factory settings can also result in data loss. It is best that you backup your files before you reset your device. Replacing your battery also has the same effects as a factory reset.
  7. Malware or virus infection – a virus or malware attack will be the worst case. Not only will your files be missing, but there is also a very large chance of your phone getting damaged as well.

Whatever the reason, a lot of things can make you lose all your files on your iOS device. So how do we avoid data loss then? The simplest answer is to backup. Backing up files is the reliable way to avoid a situation such as this. Make it a regular habit to backup files in order to make sure that you will never lose your files.

If you don’t regularly backup your files, then you will have a problem. But don’t worry there are ways to find your missing files, and recover them. One thing to remember though when you find out that you are missing some files, make sure to recover them as soon as possible.

There are lots and lots of ways to recover missing files on your iOS device. But perhaps the best way to find and recover these missing files is to use is FoneDog toolkit – iOS Data Recovery.

FoneDog toolkit – iOS Data Recovery has been considered by tons and tons of people as the best choice for iOS data recovery. FoneDog iOS Data Recovery is considered the best, has been highly rated, with a lot of 5-star reviews by lots of iOS device users. FoneDog supports the latest iOS 11 devices, including iPhone X, iPhone 8, iPhone 8 Plus.

FoneDog toolkit – iOS Data Recovery will enable you to find and retrieve all kinds of files such as Contacts, Messages, Call history, Notes, Photos, Video, Calendar, Reminder, WhatsApp messages, Messenger, Voice memos, Voicemail, Safari bookmarks, App's photos, App's video, App's documents. When you use FoneDog iOS Data Recovery, you will be able to find and recover files that have been lost due to the reasons mentioned before.

Find and Recover Missing or Deleted Files by Using FoneDog - iOS Data Recovery

Option 1. Recover Data from iOS Device Directly

  1. Open the program on your computer. Connect your iOS device to your computer using a USB cable. Select "Recover from iOS Device".
  2. Click on the "Start Scan" the program will scan your device for deleted or lost data. Scanning will take a while. When you see your missing files while the scan is going on, you can select the "Pause" button to stop the process.
  3. Once the scan is completed, you will see the results of the scan. When you find the data you want to recover, elect them. Select the "Recover" button and your recovered data will then be saved to your computer or device.
Recover Missing Files Directly from iPhone

Recover Lost Data from iOS Device Directly -- Option 1

Option 2. Recover Data from iTunes Backup

  1. Open the program and then choose "Recover from iTunes Backup File". The iTunes backup recovery tool will then find all iTunes backup files and display them in. You can then confirm which one is the one you need.
  2. Select the iTunes backup file that contains the files you wish to retrieve and select "Start Scan". It will take a few minutes to extract the data.
  3. All the data in the backup file will then be extracted and then showed in different categories. You can preview them one by one before recovery. Then you can which ones you wish to recover and then select the "Recover" button at the bottom. You will now be able to recover your files.

Recover Lost Files from iTunes BackupRecover Lost Files from iTunes Backup -- Option 2

Option 3. Recover Data from iCloud Backup


  1. Sign in to your iCloud account.
  2. Open FoneDog toolkit - iOS Data Recovery and select “Recover from iCloud Backup File”.
  3. Download iCloud Backup Files.
  4. After the download, scan the iCloud Backup File.
  5. Choose the files that you wish to retrieve and then click on the “Recover” button.
Recover Deleted Files from iCloud

Restore Missing Files from iCloud Backup -- Option 3

There you have it. Using FoneDog toolkit – iOS Data Recovery is the easiest and quickest way to find and recover missing files. Any thoughts? We’d love to hear them!

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Adela D. Louie

Tech Website Writing /Content Optimization

Singing, smiling, surprising every day!

So as a technical writer, it is my duty to gather effective and reliable solutions to answer questions on how to deal with the issues they are having with their devices.

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